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Ann Taylor Gift Card Balance — Check It Online

An Ann Taylor gift card is worth more than the name on it: the same card is redeemable at LOFT, LOFT Outlet, Ann Taylor Factory and Lou & Grey. The balance takes a 16-digit number and a 4-digit PIN.

Check Ann Taylor balance on official site

One card, five storefronts

Ann Taylor's own gift card terms list the places a card can be spent: Ann Taylor, Ann Taylor Factory Store, LOFT, LOFT Outlet and Lou & Grey, plus their websites. It runs the other way too — a LOFT card is welcome at Ann Taylor. If the brand on the card is not the one you shop, the card is probably still useful.

Reading the balance

Open the gift cards page on anntaylor.com (linked above), then enter:

  • the 16-digit card number, on the front of the card;
  • the 4-digit PIN, on the back, usually under a scratch-off panel.

The balance appears at once, free, with no sign-in.

By phone or at a register

Call 1-888-808-5019 with the card to hand, or ask an associate in any of the five banners — a LOFT register reads an Ann Taylor card exactly as an Ann Taylor one does, which is the practical answer when a PIN is scratched past reading.

Work clothes and the waiting problem

These cards are given for workwear, and workwear is bought when the wardrobe demands it rather than when the card arrives. A balance sitting for a season is normal here and costs nothing — but the sister-brand reach is worth remembering before it sits for a year, because LOFT and Lou & Grey cover casual ranges the main line does not.

When the lookup refuses

Count the digits first: 16 and 4. Then check that you are entering the card number rather than an order reference. Paste eGift codes from the email rather than retyping them, and give a card bought in the last few hours time to activate.

Zero on a card you never used

Look at spending across all five banners, not just the one on the card — a shared programme means a purchase at LOFT reduces an Ann Taylor card and will not appear in Ann Taylor order history. After that, the original receipt is what customer service can trace.

Selling the balance instead

If none of the five is your shop, the value does not have to be spent to be recovered. FlipGift lets you sell an Ann Taylor balance through escrow without handing the number to anybody: the buyer's payment is locked in escrow first, you place their order yourself with your own card, and the money is released to you once it is delivered. A flat 2.5% fee is split between both sides, and sellers typically keep 72–88% of face value.

Ann Taylor gift card balance — FAQ

Can I use an Ann Taylor gift card at LOFT?

Yes. Ann Taylor gift cards are redeemable at Ann Taylor, Ann Taylor Factory Store, LOFT, LOFT Outlet and Lou & Grey, and on their websites. LOFT cards work at Ann Taylor in the same way.

How do I check an Ann Taylor gift card balance?

Enter the 16-digit card number and the 4-digit PIN on the gift cards page at anntaylor.com. Checking is free and instant.

Where is the PIN on an Ann Taylor gift card?

On the back of the card, usually under a scratch-off panel. The card number is on the front.

What is the Ann Taylor gift card phone number?

Call 1-888-808-5019 for balance and gift card questions, with the card number ready.

My balance dropped and I did not shop at Ann Taylor — why?

Because the card is shared across five banners. A purchase at LOFT, LOFT Outlet, Ann Taylor Factory or Lou & Grey draws on the same balance and will not show in Ann Taylor order history.

Do Ann Taylor gift cards expire?

The terms issued with your card govern it, and checking a balance is always free. Under US federal law most retailer gift card funds cannot expire sooner than five years from purchase.

Can I sell an Ann Taylor gift card for cash?

Yes, through FlipGift escrow — you keep the card and its code, fulfil a buyer's order with it, and are paid on confirmed delivery, typically 72–88% of face value.

Check balance for other Apparel & Shoes gift cards

Don’t need your Ann Taylor card?

Sell it via FlipGift escrow — the code stays with you the whole time. You redeem the card yourself to deliver the buyer’s order, and the buyer’s money is held until delivery is confirmed. Sellers typically net 72–88% of face value.

Sell your Ann Taylor card →