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At Home Gift Card Balance — Check It Online

At Home checks gift card balances through the card site linked from its own gift card page, and answers by phone on 1-800-941-7795. A store register reads the card directly.

Check At Home balance on official site

Three routes

  • Online: the gift card page on athome.com links through to the card balance lookup, which takes the card number and, where the card has one, the PIN.
  • By phone: 1-800-941-7795, following the automated prompts with the card in front of you.
  • In store: any associate can scan the card or key the number in.

A superstore full of small decisions

At Home sells home décor by the aisle — cushions, frames, seasonal ranges, furniture — at price points that mean a card is spent across a trolley rather than on one item. That is exactly the situation where knowing the balance beforehand changes behaviour: a $75 card fills a trolley differently than a $25 one, and the till is a bad place to find out which you have.

Seasonal ranges are the other reason to check early. Holiday stock arrives and clears on its own schedule, and a card held for "next Christmas" is a card that needs its number remembered eleven months later.

When the lookup fails

Confirm you are entering the gift card number rather than a receipt or order reference. Enter it by hand rather than pasting. Allow a card bought minutes ago a little time to activate. If the print has worn — these cards live in handbags and glove boxes — a store register can read what a form cannot.

Zero on a card you have not used

Household décor is bought by whoever is doing the room, so ask before assuming an error. If the card should genuinely be untouched, the original purchase receipt is what customer service traces.

If the house is already decorated

Décor is taste, and a card given for a room you have finished — or a style that is not yours — is money standing still. On FlipGift you can sell an At Home balance through escrow while keeping the card: a buyer's payment is held in escrow before anything is ordered, you place their order with your own card, and escrow releases your cash on confirmed delivery. A flat 2.5% fee is split between both sides, and sellers typically keep 72–88% of face value.

At Home gift card balance — FAQ

How do I check an At Home gift card balance?

Use the balance lookup linked from the gift card page on athome.com with the card number and PIN, call 1-800-941-7795, or ask an associate in a store.

What is the At Home gift card phone number?

Balance enquiries are handled on 1-800-941-7795.

Can a store check my card if the number has worn off?

A register can often read a card that a web form cannot. Take it to the store with the purchase receipt if you still have it.

Can an At Home gift card be used online?

The card is used at At Home, and the balance lookup covers the card wherever it is spent. Check the card's own terms for online redemption.

Is there a fee for checking the balance?

No. Checking online, by phone or in store is free and does not reduce the card.

Can I use a gift card and another payment method together?

Yes. The card covers what it can and the remainder goes to your other payment method at the till.

Can I sell an At Home gift card?

Yes, through FlipGift escrow — you keep the card, fulfil a buyer's order with it, and are paid from escrow on delivery, typically 72–88% of face value.

Check balance for other Home & Hardware gift cards

Don’t need your At Home card?

Sell it via FlipGift escrow — the code stays with you the whole time. You redeem the card yourself to deliver the buyer’s order, and the buyer’s money is held until delivery is confirmed. Sellers typically net 72–88% of face value.

Sell your At Home card →