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Pandora Gift Card Balance — Check It Online

Pandora reads a gift card balance from the number on the back of the card, on its US site or by phone on 1-855-922-2600. The number is what matters here — bring the card, not a memory of it.

Check Pandora balance on official site

Checking the balance

Pandora's US gift card pages carry a Check Your Balance option at the foot of the page. Enter the card number from the back of the card and the balance is returned. If your card also carries a PIN, have it ready — an e-card lists everything it needs in the delivery email.

The alternatives are the phone line on 1-855-922-2600 and any Pandora store, where an assistant can read the card at the counter.

Charm-by-charm maths

Pandora is built on a bracelet you add to over years, which makes the balance question unusually practical. Charms sit at price points a gift card rarely matches exactly, and the sensible order is: check the balance, then choose the charm, rather than falling in love at the counter and discovering the card is $9 short. A remaining balance stays on the card for the next occasion, which is rather the point of the brand.

Where it is accepted

Pandora gift cards are used at Pandora stores and on the US site. Concession counters and franchise-operated locations can differ from company-owned stores, so if you are travelling to a specific counter, one call saves the trip.

If the number is refused

Read the digits from the card under good light — jewellery cards are small and the print is fine. Confirm you have the card number and not an order reference. Paste an e-card code from the email rather than retyping it. Allow a few hours after purchase for activation.

Zero on a card that should not be

Charms are small enough that a card empties over several visits rather than in one go, so a zero is often accumulated. Check with whoever else may have used it, then keep the purchase receipt for customer service — it is the only document that ties a balance to a specific card.

A card for a bracelet you are not building

Jewellery is the most personal gift category there is, and a Pandora card given to someone who does not wear the brand is a common, awkward outcome. You do not have to force it. On FlipGift you can sell a Pandora balance through escrow while the card stays with you: a buyer's payment is held in escrow before anything is ordered, you place their Pandora order yourself, and escrow releases your cash once it is delivered. The fee is a flat 2.5% split between both sides, and sellers typically keep 72–88% of face value.

Pandora gift card balance — FAQ

How do I check a Pandora gift card balance?

Use the Check Your Balance option on Pandora's US gift card pages with the card number from the back of the card, or call 1-855-922-2600. Any Pandora store can also check it.

What is the Pandora gift card phone number?

Call 1-855-922-2600 for gift card balance questions, with the card in front of you.

Where is the number on a Pandora gift card?

On the back of the card. An e-card carries the number, and any PIN it needs, in the delivery email.

Can I use a Pandora gift card at any Pandora counter?

Company-owned stores and the US site take them; concession counters and franchise-operated locations can differ, so call ahead if you are travelling to a specific one.

What happens to the balance left after buying a charm?

It stays on the card for a future purchase, which suits a brand built on adding to a bracelet over time.

Is checking a Pandora balance free?

Yes. Online, by phone and in store, with nothing deducted from the card.

Can I sell a Pandora gift card?

Yes, through FlipGift escrow: you keep the card and its number, fulfil a buyer's Pandora order with it, and are paid from escrow on delivery — typically 72–88% of face value.

Check balance for other Apparel & Shoes gift cards

Don’t need your Pandora card?

Sell it via FlipGift escrow — the code stays with you the whole time. You redeem the card yourself to deliver the buyer’s order, and the buyer’s money is held until delivery is confirmed. Sellers typically net 72–88% of face value.

Sell your Pandora card →