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How to Check Your Southwest Airlines Gift Card Balance

Checking a Southwest Airlines gift card? Southwest gift cards apply to flights, don't expire, and can't cover taxes or fees on award bookings. Here's how to read the balance.

Check Southwest Airlines balance on official site

Checking a Southwest Airlines gift card? Southwest gift cards apply to flights, don't expire, and can't cover taxes or fees on award bookings. Here's how to read the balance.

Check your Southwest Airlines gift card balance online

Southwest has a dedicated gift-card balance page. A few things worth knowing: these cards go toward the cost of a flight, they don't expire, and they can't be used for the taxes and fees on a Rapid Rewards points booking.

  1. Open the Southwest balance page from the button above.
  2. Enter the gift card number.
  3. Add the security code or PIN that came with the card.
  4. Submit to see the remaining balance.

What you'll need

  • The Southwest gift card number (physical or eGift).
  • Its security code / PIN.

Other ways to check

  • At booking: the remaining balance shows when you apply the card during checkout on southwest.com.
  • By phone: Southwest customer service can read the balance with your number handy.
  • In your email: an eGift confirmation lists the original amount as a starting reference.

If the balance won't load

  • Re-enter the number and code exactly; a single wrong character is the usual cause.
  • A card bought recently may need a short time to activate before it reads.
  • If it still won't show, Southwest customer service can look it up directly.

Why a Southwest card can read $0

Airfare adds up, so a single round-trip can consume most or all of a card — a zero usually just means it was applied to a booking. Cards can also be redeemed toward a reservation and then show as used; check your recent trips. If a brand-new card never worked, an activation issue is the likely cause, and Southwest support can verify it from your purchase details.

What to do with a Southwest card you won't use

The best use is to put it toward a flight — you can apply more than one gift card to a single booking at checkout, which helps use up smaller balances — and it's an easy regift for anyone with travel plans. Airline gift cards like this aren't something FlipGift can buy or sell; our escrow marketplace only handles shippable retail-store cards. If you're holding one of those instead, you can see the stores we support.

Southwest Airlines gift card balance — FAQ

Can I use my Southwest Airlines gift card balance toward any booking?

Southwest Airlines gift cards and credits generally apply to most bookings, though some fees, taxes, or partner charges may not be covered. Confirm at checkout when you redeem.

Do Southwest Airlines gift cards expire?

In most U.S. states, gift cards are protected from expiring for at least five years, and many Southwest Airlines cards don’t expire at all. Check the terms printed on your card or its packaging to be sure.

Where do I find the card number and PIN on a Southwest Airlines gift card?

On a physical Southwest Airlines card, the number is printed on the front or back, and the PIN is usually a separate code under a scratch-off panel on the back. For an eGift card, both are in your confirmation email.

Can I check my Southwest Airlines balance without the PIN?

The online checker usually needs both the card number and PIN. Without the PIN, check your balance in store or by contacting Southwest Airlines customer service.

Is checking my Southwest Airlines gift card balance free?

Yes. Checking your balance online, by phone, or in store is always free — Southwest Airlines never charges to look up a gift card balance.

Can I combine multiple Southwest Airlines gift cards?

Southwest Airlines usually lets you apply more than one gift card to a single order at checkout. The exact limit depends on the platform (online vs. in store) — if a card isn’t accepted at the register, try splitting payment online instead.

What can I do with a Southwest Airlines gift card I don’t want?

Use it toward a purchase you'd make anyway, regift it to someone who shops there, or check whether the brand's own app lets you combine balances — a gift card is easiest to get value from by simply spending it.

Check balance for other Travel gift cards

Don’t need your Southwest Airlines card?

Turn it into cash by booking a buyer’s Southwest Airlines trip with it, in their name — the code stays with you, and the buyer’s money is held in escrow.

How it works for Southwest Airlines →