How to Check Your Xbox Gift Card Balance

An Xbox gift card is a 25-character code you redeem into a Microsoft account, where it becomes account balance for games, add-ons, or Game Pass. A digital code has no scratch PIN — the code is the value — while a physical card hides its code under a strip. There's no separate balance site; the funds show in your Microsoft account.

How to redeem and check

1. Sign in to your Microsoft account.
2. Open the official redeem page above.
3. Enter the 25-character code.
4. The value adds to your Microsoft account balance, shown in your billing/payment settings.

What you'll need

• A Microsoft account and login.
• The 25-character code (card or email).

Other ways to check

• Your Microsoft account's payment options page shows the current balance.
• Microsoft support can help with a code that won't redeem.

If the code won't redeem

Codes are single-use and region-tied — an error usually means it's already redeemed or from another region. Re-check each character; letters and numbers are easy to confuse.

Shows nothing / already redeemed?

The balance loads into whichever Microsoft account enters the code first, so an used code means the value already sits in someone's account — there's nothing left on the card to recover afterward.

Got an Xbox card you won't use?

Since the value lives in a Microsoft account, redeem it on your own account toward games or Game Pass, or pass the code to a gamer you know. FlipGift handles shippable retail gift cards, not digital gaming credit, so we can't buy this one. If you hold an unwanted card from one of the ~198 stores we cover, you can see the marketplace.