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How to Check Your REI Gift Card Balance

Need to see the balance on your REI gift card? Note that a co-op gift card is separate from your member dividend — this page covers the gift card itself.

Check REI balance on official site

Need to see the balance on your REI gift card? Note that a co-op gift card is separate from your member dividend — this page covers the gift card itself.

See your REI gift card balance online

REI keeps a dedicated balance page at rei.com. One thing to know up front: a gift card is not the same as your annual member dividend, and they're tracked separately.

  • Open REI's balance page via the button above.
  • Enter the gift card number.
  • Add the PIN from the back (an eGift includes its code in the email).
  • Submit to view the amount available.

What you'll need

  • The REI gift card number (card or eGift).
  • The PIN / security code printed with it.

Other ways to check

  • In store: an REI associate can scan the card at any location, no charge.
  • By phone: REI customer service can read the balance with the number in front of them.
  • On a receipt: the remaining value usually prints after a purchase.

If the balance won't show

  • Re-type the number and PIN carefully — a mistyped digit is the usual cause.
  • A newly purchased card can take a little time to activate before it reads.
  • Still stuck? REI staff can look it up directly in a store.

Why an REI card might read $0

The most common mix-up is confusing a spent gift card with member-dividend balance, or the reverse — check both in your REI account. Beyond that, outdoor gear runs expensive, so a card can be emptied in a single tent or pack purchase; review recent orders. A never-used card stuck at zero usually signals an activation issue at checkout, which REI support can verify from your receipt.

Get cash for an REI card if the outdoors isn't your thing

Not everyone gifted an REI card is a hiker or climber, and gear money can sit unused for a long time. FlipGift's escrow lets you sell that balance for cash while the number and PIN never leave your hands. You list the value, the buyer's payment is held in escrow, you fulfill their order with your own card, and the money is released once delivery is confirmed — typically 72–88% of face after a flat 2.5% fee that both sides share. Walk through escrow selling →

Shopping at REI rather than selling? A REI order placed through escrow lands 8–40% under retail — someone else's balance pays for it and the item ships to you, with no code changing hands either way. How a REI order works out →

REI gift card balance — FAQ

Can I get cash back for a REI gift card?

Most U.S. states don’t require REI to redeem gift cards for cash unless the remaining balance falls below a small threshold (often $5–$10). To turn an unwanted card into cash instead, sell its value through FlipGift Escrow — you keep the card and its code, and typically net 72–88% of face value.

Can I reload my REI gift card?

Some REI gift cards can be reloaded online or in store, others can’t — it depends on the program. Check the card’s terms or the REI site to confirm whether your card supports reload.

Do REI gift cards expire?

In most U.S. states, gift cards are protected from expiring for at least five years, and many REI cards don’t expire at all. Check the terms printed on your card or its packaging to be sure.

Where do I find the card number and PIN on a REI gift card?

On a physical REI card, the number is printed on the front or back, and the PIN is usually a separate code under a scratch-off panel on the back. For an eGift card, both are in your confirmation email.

Can I check my REI balance without the PIN?

The online checker usually needs both the card number and PIN. Without the PIN, check your balance in store or by contacting REI customer service.

Is checking my REI gift card balance free?

Yes. Checking your balance online, by phone, or in store is always free — REI never charges to look up a gift card balance.

What can I do with a REI gift card I don’t want?

If you won't use it, sell its value through FlipGift Escrow — you keep the card and its code, and typically net 72–88% of face value, instead of letting the balance go to waste.

Everything else about this card: the REI gift card guide

Check balance for other Outdoors & Sports gift cards

Don’t need your REI card?

Sell it via FlipGift escrow — the code stays with you the whole time. You redeem the card yourself to deliver the buyer’s order, and the buyer’s money is held until delivery is confirmed. Sellers typically net 72–88% of face value.

Sell your REI card →